Get in touch
Get in touch with the STRIIPZ team for product questions, order support, or collaboration inquiries.
Contact us at
Support@striipz.com
Common questions
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What are your shipping options?We offer standard and express shipping across USA. Shipping rates and estimated delivery times are calculated at checkout based on your location.
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What is your return policy?We accept returns within 30 days of purchase on unopened products in original condition. Simply contact us at support@striipz.com with your order number to begin your return. Refunds are processed within 10 business days of receiving your item.
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How can I track my STRIIPZ order?You'll receive a tracking number by email as soon as your order ships. Use it to follow your package’s progress right to your door.
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Can I edit or cancel my order after placing it?If your order hasn’t shipped, contact us right away at support@striipz.com and we’ll try our best to update or cancel your order before it leaves our facility.
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What if my order is damaged or missing?If you receive a damaged item, or your shipment is missing, contact us at support@striipz.com within 5 days of delivery. Please include your order number and a photo of the issue, and we’ll make it right.
