Shipping policy

Shipping Policy

Last Updated: September 1, 2026

1. Overview

At STRIIPZ, we are committed to processing and shipping your orders accurately and efficiently. This Shipping Policy explains where we currently ship, how orders are processed, available shipping methods, estimated delivery times, tracking, and what to do if your order is delayed, damaged, lost, or undeliverable.

By placing an order through STRIIPZ, you acknowledge and agree to the shipping terms described below, subject to your rights under applicable law.

2. Where We Ship

STRIIPZ currently ships orders to eligible addresses within the United States.

We do not currently offer international shipping.

Shipping availability may vary depending on the destination and the shipping method selected at checkout.

Current shipping coverage:

  • United States: Available

  • International destinations: Not currently available

  • Alaska: Available

  • Hawaii: Available

  • U.S. Territories: Available where supported at checkout

  • APO/FPO/DPO addresses: Available where supported at checkout

  • PO Boxes: Available where supported at checkout

Please verify that your shipping address is eligible at checkout before completing your purchase.

3. Shipping Rates

STRIIPZ offers free shipping throughout the United States on eligible orders.

No minimum purchase is required for free standard shipping.

Shipping rates and available shipping methods may vary for expedited delivery, special destinations, or other services offered at checkout.

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

4. Shipping Methods

Standard Shipping

Standard Shipping is our regular delivery option for eligible U.S. orders.

  • Processing time: Approximately 1 business day

  • Transit time: Approximately 3–5 business days after shipment

  • Shipping charge: Free throughout the United States

Expedited Shipping

Expedited Shipping may be available for eligible orders and destinations.

  • Estimated transit time: Approximately 1–3 business days after shipment

  • Shipping charge: Displayed at checkout

Expedited shipping availability and rates may vary by destination.

Selecting expedited shipping does not necessarily reduce the time required to process your order before shipment.

5. Order Processing

Orders are generally processed Monday through Friday, excluding weekends and applicable holidays.

Orders placed on weekends or holidays will generally begin processing on the next business day.

Our standard processing time is approximately 1 business day.

Once your order has been processed, it will be prepared for shipment and transferred to the applicable shipping carrier.

Order Cutoff

Orders received after our applicable daily processing cutoff may be processed on the next business day.

6. Estimated Delivery Times

Delivery estimates consist of both order processing time and carrier transit time.

For Standard Shipping, customers should generally allow approximately:

1 business day for processing + 3–5 business days for transit after shipment.

For Expedited Shipping, customers should generally allow approximately:

1 business day for processing + 1–3 business days for transit after shipment.

These timeframes are estimates and are not guaranteed delivery dates.

Actual delivery times may vary based on the destination, carrier operations, weather, holidays, service disruptions, and other circumstances outside STRIIPZ's reasonable control.

7. Shipping Delays

We make reasonable efforts to process and ship orders within the timeframes stated on our website and at checkout.

If we determine that an order cannot be shipped within the timeframe originally represented, we will provide appropriate notice regarding the delay and, where required by applicable law, provide the customer with the option to consent to the delay or cancel the affected order for a refund.

A shipping delay may result from circumstances including, but not limited to:

  • Carrier delays

  • Severe weather

  • Natural disasters

  • Holidays or peak shipping periods

  • Operational disruptions

  • Incorrect or incomplete shipping information

  • Other circumstances outside our reasonable control

Nothing in this Shipping Policy is intended to limit any rights or remedies available to you under applicable law.

8. Order Tracking

Once your order has shipped, we will send a shipping confirmation email containing your tracking information, when tracking is available.

You can use the tracking information provided in your shipping confirmation to monitor the progress of your shipment.

Please allow some time for tracking information to become active after your order has been handed to the carrier.

9. Lost Packages

If your package appears to be lost in transit, please contact us at support@striipz.com and provide:

  • Your order number

  • Your full name

  • Your tracking number

  • The date of your last tracking update

We may contact the applicable carrier or otherwise investigate the shipment.

Depending on the circumstances and outcome of the investigation, STRIIPZ may provide a replacement or refund in accordance with our applicable policies and applicable law.

10. Package Marked as Delivered but Not Received

If your tracking information indicates that your package has been delivered but you cannot locate it, please first:

  1. Check your mailbox, front door, delivery area, or other designated delivery location.

  2. Check with household members or other individuals who may have accepted the package.

  3. Check with your building management, reception desk, or mailroom, if applicable.

  4. Check with nearby neighbors where appropriate.

  5. Contact the shipping carrier using the tracking information provided.

If you are still unable to locate the package, contact support@striipz.com with your order number and tracking information.

We will review the available shipment information and determine the appropriate next steps.

11. Damaged Packages or Products

If your order arrives damaged, please contact us at support@striipz.com as soon as reasonably possible.

Please provide:

  • Your order number

  • Your full name

  • A description of the damage

  • Clear photographs of the damaged product

  • Photographs of the shipping packaging, if applicable

We may request additional information or photographs to assist with our investigation or carrier claim.

Please retain the damaged product and packaging until we advise you otherwise.

Depending on the circumstances, STRIIPZ may provide a replacement or refund in accordance with our applicable policies and applicable law.

12. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice that your shipping address is incorrect, contact support@striipz.com immediately.

We may be able to update the address if your order has not yet entered the shipping process. Once an order has shipped, we may be unable to change the delivery address.

STRIIPZ is not responsible for delays, additional shipping costs, returned packages, or delivery problems resulting from an incorrect or incomplete address provided by the customer, except where otherwise required by applicable law.

13. Address Changes After Shipment

Once an order has been transferred to the shipping carrier, we cannot guarantee that an address change can be made.

If an address change is requested after shipment, you may need to work directly with the carrier.

Any additional charges associated with an address correction, rerouting, or reshipment may apply where permitted by applicable law and our policies.

14. Undeliverable or Returned Packages

A package may be considered undeliverable if the carrier is unable to complete delivery because of circumstances such as:

  • An incorrect or incomplete address

  • An unavailable delivery location

  • Multiple unsuccessful delivery attempts

  • Refusal of delivery

  • Failure to collect a package from a carrier pickup location

  • Other circumstances resulting in the package being returned to STRIIPZ

If an undeliverable package is returned to us, we will contact you using the contact information associated with your order when reasonably possible.

Depending on the circumstances, we may offer reshipment or a refund in accordance with our applicable policies.

Additional shipping charges may apply to reshipment where permitted by applicable law.

15. Refused Deliveries

If a customer refuses delivery or otherwise causes an order to be returned to STRIIPZ, the order will be handled as a returned or undeliverable shipment.

Please contact support@striipz.com if you believe a delivery was refused or returned in error.

Any refund or reshipment will be handled in accordance with our applicable Refund & Return Policy and applicable law.

16. Order Cancellations

If you need to cancel an order, contact support@striipz.com as soon as possible after placing your order.

We will make reasonable efforts to accommodate cancellation requests received before an order enters the shipping process. However, an order cannot necessarily be cancelled once it has been processed or shipped.

If an order has already shipped, the applicable cancellation, return, or refund provisions will apply.

Please review our Refund & Return Policy for additional information regarding cancellations and refunds.

17. Shipping and Refunds

Shipping-related refunds, replacements, returns, and cancellations are subject to our applicable Refund & Return Policy, except where applicable law provides otherwise.

Nothing in this Shipping Policy is intended to limit rights or remedies that cannot legally be waived or restricted.

18. Signature Requirements

Certain shipments may require a signature upon delivery.

If a signature is required and no authorized recipient is available, the carrier may leave a delivery notice and make additional delivery attempts or provide instructions for collection.

Signature requirements may vary depending on the shipment, destination, carrier, or other circumstances.

19. Carrier Delays and Events Outside Our Control

Once an order has been shipped, delivery is handled by the applicable third-party carrier.

Delivery may be affected by circumstances outside STRIIPZ's reasonable control, including severe weather, natural disasters, transportation disruptions, carrier operational issues, holidays, and other unforeseen events.

We will make reasonable efforts to assist customers with shipment-related issues, but estimated delivery dates are not guaranteed unless expressly stated otherwise.

20. Questions About Shipping

If you have questions about shipping, your order, tracking information, or a delivery issue, please contact us:

STRIIPZ LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: support@striipz.com

We aim to respond to shipping-related inquiries within 24 hours.

21. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes to our shipping practices, carriers, rates, services, or applicable requirements.

When we make changes, we will update the Last Updated date at the top of this policy.

The version of this Shipping Policy published on our website will govern your use of our shipping services, subject to applicable law.

STRIIPZ LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: support@striipz.com