Shipping policy

Shipping Policy

Last Updated: December 8, 2025

Overview

At STRIIPZ, we're committed to getting your wellness strips to you quickly and safely. This Shipping Policy outlines our shipping options, delivery times, and important information about your order.

Shipping Options

Standard Shipping

  • Free on all orders in the USA

  • Delivery time: Approximately 3-5 business days from shipment

  • Orders are processed and shipped Monday through Friday (excluding holidays)

  • Your order ships the next business day after processing

Expedited Shipping

  • Available for faster delivery

  • Delivery time: Approximately 1-3 business days from shipment

  • Shipping rate calculated at checkout based on your location

International Shipping

  • Only shipping to USA customers as of now.

Order Processing

We process and ship all orders Monday through Friday, excluding holidays and weekends. Orders placed on weekends or holidays will be processed the next business day.

All orders are carefully packaged to ensure your STRIIPZ strips arrive in perfect condition.

Shipping Timeline

  1. Order Placement: Your order is received

  2. Order Confirmation: You receive a confirmation email with your order details

  3. Processing: Your order is processed within 1 business day

  4. Shipment: Your order ships the next business day (Monday-Friday)

  5. Tracking: You receive a tracking number via email

  6. Delivery: Your package arrives within the estimated timeframe

Tracking Your Order

Once your order ships, you'll receive an email with a tracking number. Use this number to track your package's progress in real-time. Click the tracking link in your email to monitor delivery status.

Delivery Estimates

All delivery times provided are estimates only and are not guaranteed. Delivery dates depend on:

  • Your location

  • Shipping carrier schedules

  • Weather or holiday delays

  • Customs processing (for international orders)

STRIIPZ is not liable for shipping delays caused by carriers, customs, or events outside our control.

Risk of Loss

Once we transfer your package to the shipping carrier, title and risk of loss pass to you. We recommend using the tracking number to monitor your package and signing for delivery if required.

Damaged or Lost Packages

If your STRIIPZ strips arrive damaged or your package is lost:

  1. Damaged Items: Contact us at support@striipz.com with:

    • Your order number

    • Full name

    • Photos of the damaged item and packaging

  2. Lost Packages: Contact us at support@striipz.com with:

    • Your order number

    • Tracking number

    • Date last tracked

We will investigate with the carrier and either send a replacement or issue a refund.

Shipping Address

Please ensure your shipping address is accurate before submitting your order. We cannot be held responsible for packages shipped to incorrect addresses provided by you.

If you need to change your shipping address, contact us at support@striipz.com immediately. We can only update addresses before your order ships.

Signature Required

For certain shipments, a signature may be required upon delivery. If you're not available to sign, the carrier will typically leave a notice and attempt redelivery.

Undeliverable Packages

If your package cannot be delivered after multiple attempts, it will be returned to STRIIPZ. We will contact you to arrange reshipment or process a refund.

Questions About Shipping

If you have questions about your order, tracking, or shipping, please contact us:

Email: support@striipz.com

We respond to all shipping inquiries within 24 hours.